Good to Know
Frequently Asked Questions
Can I shop or order online?
How do I know if something is in stock?
Our selection changes often, so the best way is to call (816) 832-8790, we’ll check what’s on hand and hold it for you if you’d like.
What’s your return or exchange policy?
Please ask our team in store about returns and exchanges, we’re happy to help.
What brands do you carry?
We stock many trusted names across hair, textured-hair care, wigs, barber, nail, and salon products. See a snapshot on our Brands page, and if you don’t see yours, just ask.
Do you offer professional or bulk accounts?
Ask us about professional and bulk options, call or stop by, and see the For Professionals page for what we offer the trade.
Do you host classes or events?
We plan demos, classes, and community events from time to time. Check the Events page or follow us to hear about what’s coming up.
Where are you located and what are your hours?
3106 Prospect Ave, Kansas City, MO 64128. We’re open Monday–Saturday 9 AM–8 PM and Sunday 11 AM–6 PM. Get directions.
How can I contact you?
Still Curious?
We’re Happy to Help.
Didn’t find your answer? Call, message, or stop by, we’ll take care of you.